Also known as Total contract value
TCV is the full value of a customer contract over its entire term, including recurring subscription fees plus any one-time charges like setup or onboarding.
Key takeaways
TCV is the full value of a customer contract over its entire term, including recurring subscription fees plus any one-time charges like setup or onboarding. Unlike ACV, it isn't annualized. It's the total dollar amount a customer has committed to across the whole life of the deal.
Formula
TCV = (Monthly Recurring Revenue × Contract Term in Months) + One-Time Fees
A 24-month deal at $3,000/month plus a $5,000 setup fee has a TCV of $77,000.
TCV shows the total cash a deal commits, which matters for cash planning, sales incentives, and gauging customer commitment. But it can flatter you: a big TCV on a five-year contract still only bills over time, so don't confuse committed value with recognized revenue or with cash already in the bank.